Reservation enquiry Ibis at Convention Centre, Dubai
From: Agent11
agent11@ibiswtc.ae To: pauline
Cc: Reservation Office
Date: Tue, Aug 5, 2008 10:45 pm

Dear Mr. & Mrs.

Thank you for the email.

The Ibis World Trade Centre Hotel is pleased to reconfirm your reservation as follows:

Name: Mr. & Mrs. Greg

Confirmation Number:

Arrival Date: 17 November 2008

Departure Date: 19 November 2008

Room Type: Standard Room

Number of persons: 02

Number of rooms: 01

Room rate: AED 540.00

Billing Instruction: All charge to guest acount

Guarantee: Automatic Guaranteed until 1800 hrs

Above rates are on per room per night basis inclusive of 10% municipality fee and 10% service charge. Buffet breakfast would be at an additional cost of AED 50.00 per person.

Our official check-in time is 1400 hrs and our check out time is 12 noon. A valid passport or UAE driving license is required in order to check-in.

Any bed type request or preference would be subject to availability on day of arrival.

The reservation is guaranteed by your credit card for late arrival. Kindly note in the event of an amendment or cancellation, please contact the reservation department before 1900 hrs on the day of the arrival to avoid a 1 night no show charge.

We have noted your flight details and arranged complimentary hourly shuttle bus (Dubai Airport Terminal 1) to our guest. The hotel’s airport representative is stationed at the exit of the arrival lounge with “IBIS/NOVOTEL” signboard and will assist with the transfers.

At a charge of AED 100.00 per person, the hotel can also arrange for Marhaba airport assistance service. Upon request the charge will be posted on your credit card and is non-refundable.

Thank you for your interest in our hotels and we look forward to welcoming you to Ibis World Trade Centre.

With kind regards,

Mr. Renaldo Roque Petacte

Reservation Department

Novotel-Ibis World Trade Centre

P.O.Box 9622

Dubai, UAE

Tel: +9714-318 7000

Fax: +9714-318 7100

E-Mail: reservations@accorwtc.ae

www.novotel.com

www.ibishotel.com

-----Original Message-----
From: Pauline
Sent: Monday, August 04, 2008 3:50 AM
To: Agent11
Subject: RE: Reservation enquiry Ibis at Convention Centre, Dubai

Dear Sir,

Thank you for your reply.

We have decided to stay for one extra night which means we require November 17 plus November 18th, checking out on the 19th.

We will be arriving in Dubai at 2320 hrs from Athens on flight EKxxx.

Can you please best means of transfer from Airport to your Hotel at this time of the night.

We will contact you direct by telephone today, August 4th, to confirm card details for reservation on 17 & 18 November.

Best regards,

Pauline and Greg

----- Original Message -----
From: "Agent11"
To: pauline
Subject: RE: Reservation enquiry Ibis at Convention Centre, Dubai
Date: Sun, 3 Aug 2008 16:19:36 +0400

Dear Mr. Greg

Thank you for the email.

Greetings from Ibis World Trade Centre Dubai !

We are pleased to offer you the following rates & hotel availability:

Arrival Date: 17 November 2008

Departure Date: 18 November 2008

No. Of Rooms: 01

No of Adults: Double

Best Available Rate: AED 540.00

Above rates are in AED on per room per night basis, inclusive of taxes and service charges. Buffet breakfast would be @ AED 50 per person per day.

Our official check-in time is 1400 hrs and our check out time is 12 noon. A valid passport or UAE driving license is required in order to check-in.

Any bed type request or preference would be subject to availability on day of arrival.

Please confirm the acceptance of the above to the reservation department within 24 hours so we can confirm all details. For further information and to book online, please visit www.ibishotel.com.

We will require full guest names as well as a valid credit card to guarantee your reservation as we are expecting to be fully booked over the requested period.

Ibis offers excellent service and quality at a fair price: comfortable rooms, restaurants and a snack service anytime of day or night. From a snack to arranging for a taxi, there is always someone with a warm smile to welcome you, assist and help you.

The hotel offers complimentary transfers to and from Dubai International Airport (Terminal 1) through a scheduled shuttle service.

Kindly note no room is blocked yet, your reservation is subject to availability at the time of your confirmation. Thank you for your interest in Ibis World Trade Centre, we look forward to hearing from you at your earliest convenience.

With kind regards,

Mr. Renaldo Roque Petacte

Reservation Department

Novotel-Ibis World Trade Centre

P.O.Box 9622

Dubai, UAE

Tel: +9714-318 7000

Fax: +9714-318 7100

E-Mail: reservations@accorwtc.ae

www.novotel.com

www.ibishotel.com

-----Original Message-----
From: Pauline
Sent: Saturday, August 02, 2008 3:32 PM
To: reservations@accorwtc.ae
Subject: Reservation enquiry Ibis at Convention Centre, Dubai

Hello,

We are asking for rates and availability for the evening of November 17, 2008.

Double room/2 persons for one night at Ibis at Convention Centre, Dubai

This is five days before Big Five event on 22nd to 27th so hopefully should not attract Blackout period higher rate.

Looking forward to your reply.

Many thanks,

Pauline